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Case Study: Integrated Services Development

Across the NHS Elect network we are working with our members on all of the elements required to deliver innovative community based services. These projects operate under a number of headings; polyclinic, integrated care organisation and vertical integration are common titles but the work which underpins them shares many elements. The business and commercial skills team has pulled this work together into a set of services which recognises the need to work from local priorities and infrastructure while using common approaches where that offers value for money or a sense that something demonstrably works. These services include:

  • Developing integrated pathways between primary and secondary care
  • Creating business cases to model and promote the benefits
  • Risk management tools to highlight and mitigate the operational and financial issues when services are moved between providers
  • Legal and governance advice to understand corporate forms, procurement issues and implications of TUPE and Consultation Law
  • Engagement with service users and clinicians to engender support for new service models
  • Contracting strategies to open up the full scope for rewarding success and managing risk
  • Facilitating the development of Memoranda of Agreement between partners
  • Market testing to clarify the risks and opportunities of the local approach

Our aim is to provide a local solution to issues in this area, whilst bringing our experience from elsewhere in the country to save time and effort in recreating solutions that have been road-tested elsewhere. We link the strategic development of services to the practical steps towards implementation of new services.


To learn more about the Business & Commercial Skills team go to meet the team

To learn more about our programme of events, see our Events Diary

If you would like more detailed information about the Business Skills and Commissioning programme please contact Jim Timpson or Elliot Howard-Jones.